Comments on: AUSWEB http://www.mywebhost.com.au/reviews/ausweb/ Customers reviewing their Web hosting company! Mon, 06 Feb 2012 03:29:38 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Jack http://www.mywebhost.com.au/reviews/ausweb/comment-page-1/#comment-453 Jack Thu, 25 Nov 2010 10:23:12 +0000 http://www.mywebhost.com.au/?p=3#comment-453 Ben, Tony, Geoff, Dean, Paul I wish I had of read your reviews before we went with AusWeb. What a nightmare - so much trouble and complete bullshit service. Outages, outages, outages and rude support staff that try to blame customers for their own ineptness. What's worse is, as was said above, they don' offer any refund or compensation even when it is completely their fault. Be warned, while the platform is slick and the website even slicker the quality is sub-continental.<ul class="ratings"><li><label class="rating_label">Overall Rating</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /></span></li><li><label class="rating_label">Value</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /></span></li><li><label class="rating_label">Support</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /></span></li><li><label class="rating_label">Features</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="4" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="4" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="4" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="4" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="4" /></span></li></ul> Ben, Tony, Geoff, Dean, Paul
I wish I had of read your reviews before we went with AusWeb.
What a nightmare – so much trouble and complete bullshit service.
Outages, outages, outages and rude support staff that try to blame customers for their own ineptness.
What’s worse is, as was said above, they don’ offer any refund or compensation even when it is completely their fault.
Be warned, while the platform is slick and the website even slicker the quality is sub-continental.
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]]> By: AUSWEB http://www.mywebhost.com.au/reviews/ausweb/comment-page-1/#comment-443 AUSWEB Mon, 02 Aug 2010 19:14:42 +0000 http://www.mywebhost.com.au/?p=3#comment-443 Roger, there is nothing fishy going on with AUSWEB. We informed ALL our old domain clients back in beginning 2009 by email who registered with our old Domain Registrar , that we are using a new and a better Domain Registrar with much better pricing and AU domains are now $49.50 and .com Domains are $19.50 Additionally , we do not feel the need of posting false post on this site and do feel that some of those negative posts have been specifically done by one disgruntled ex staff, who seem to feel the need to smear our reputation. Either way, thanks for all the positive feed backs and I apologize to those few people who we could not meet their expectations.<ul class="ratings"><li><label class="rating_label">Overall Rating</label> <span class="rating_value">Not Rated</span></li><li><label class="rating_label">Value</label> <span class="rating_value">Not Rated</span></li><li><label class="rating_label">Support</label> <span class="rating_value">Not Rated</span></li><li><label class="rating_label">Features</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="5" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="5" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="5" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="5" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="5" /></span></li></ul> Roger, there is nothing fishy going on with AUSWEB.
We informed ALL our old domain clients back in beginning 2009 by email who registered with our old Domain Registrar , that we are using a new and a better Domain Registrar with much better pricing and AU domains are now $49.50 and .com Domains are $19.50

Additionally , we do not feel the need of posting false post on this site and do feel that some of those negative posts have been specifically done by one disgruntled ex staff, who seem to feel the need to smear our reputation.

Either way, thanks for all the positive feed backs and I apologize to those few people who we could not meet their expectations.

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]]> By: roger http://www.mywebhost.com.au/reviews/ausweb/comment-page-1/#comment-442 roger Mon, 02 Aug 2010 03:09:41 +0000 http://www.mywebhost.com.au/?p=3#comment-442 There is something really fishy going on with AUSWEB. If you are an old customer, then you are in the backwater. The prices are 3x what they should be and you have to go through the pain of transferring domains to the new system. There is nothing written about it and I had to ring support in business hours to work out why I no longer had an account. See http://auswebdomains.com.au/ is thier OLD site - the customers have just been left for dead!!! http://ausweb.com.au/ it the new one And I do agree that some of these posts are put here by AUSWEB - a bit too obvious to be believable. Treat you customers with respect and you reap the rewards.....<ul class="ratings"><li><label class="rating_label">Overall Rating</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /></span></li><li><label class="rating_label">Value</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /></span></li><li><label class="rating_label">Support</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /></span></li><li><label class="rating_label">Features</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /></span></li></ul> There is something really fishy going on with AUSWEB. If you are an old customer, then you are in the backwater. The prices are 3x what they should be and you have to go through the pain of transferring domains to the new system. There is nothing written about it and I had to ring support in business hours to work out why I no longer had an account.

See http://auswebdomains.com.au/ is thier OLD site – the customers have just been left for dead!!!

http://ausweb.com.au/ it the new one

And I do agree that some of these posts are put here by AUSWEB – a bit too obvious to be believable.

Treat you customers with respect and you reap the rewards…..

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]]> By: AuswebCustomer http://www.mywebhost.com.au/reviews/ausweb/comment-page-1/#comment-403 AuswebCustomer Sat, 10 Apr 2010 01:23:11 +0000 http://www.mywebhost.com.au/?p=3#comment-403 Ausweb are really bad. I have not had any good support from Ausweb and their web hosting support team. Ausweb do not provide a friendly service and do not provide any refunds when they dont provide good services. do not choose ausweb ever! they always say no scripting and development support when their server does not work and problem is with their server! if my site get hack because of their insecure server, they say its my fault! ausweb are bad<ul class="ratings"><li><label class="rating_label">Overall Rating</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /></span></li><li><label class="rating_label">Value</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /></span></li><li><label class="rating_label">Support</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /></span></li><li><label class="rating_label">Features</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /></span></li></ul> Ausweb are really bad. I have not had any good support from Ausweb and their web hosting support team.

Ausweb do not provide a friendly service and do not provide any refunds when they dont provide good services.

do not choose ausweb ever!

they always say no scripting and development support when their server does not work and problem is with their server! if my site get hack because of their insecure server, they say its my fault!

ausweb are bad

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]]> By: Tony http://www.mywebhost.com.au/reviews/ausweb/comment-page-1/#comment-402 Tony Tue, 30 Mar 2010 11:09:28 +0000 http://www.mywebhost.com.au/?p=3#comment-402 Looks like this review site has been found by a few (ex) customers. Looks like this review site has been found by a few (ex) customers.

]]> By: Ben Maden http://www.mywebhost.com.au/reviews/ausweb/comment-page-1/#comment-401 Ben Maden Tue, 30 Mar 2010 00:44:28 +0000 http://www.mywebhost.com.au/?p=3#comment-401 @tony - lol, great answer to all the bogus 5 star reviews above by people clearly part of AusWeb. I'm so glad to be rid of them :) and very happy to recommend Avanti Hosting - Mark is very skilled and runs a great Brisbane Web Hosting service at www.avantihosting.com.au @tony – lol, great answer to all the bogus 5 star reviews above by people clearly part of AusWeb.

I’m so glad to be rid of them :) and very happy to recommend Avanti Hosting – Mark is very skilled and runs a great Brisbane Web Hosting service at http://www.avantihosting.com.au

]]> By: Tony http://www.mywebhost.com.au/reviews/ausweb/comment-page-1/#comment-400 Tony Mon, 29 Mar 2010 12:22:27 +0000 http://www.mywebhost.com.au/?p=3#comment-400 That's because Ausweb post under false accounts. They do it everywhere. You can easily go for another hosting provider that's Australian based, provides real 24/7 support without being rude and arrogant. All you need to do is have a scroll through their website and you can see how professional they are with a spelling mistake in every paragraph. Whoever wrote all the content for the website either can't speak english or is too lazy to proof read. A sign of true professionalism! Not even worth a star. That’s because Ausweb post under false accounts. They do it everywhere.

You can easily go for another hosting provider that’s Australian based, provides real 24/7 support without being rude and arrogant.

All you need to do is have a scroll through their website and you can see how professional they are with a spelling mistake in every paragraph. Whoever wrote all the content for the website either can’t speak english or is too lazy to proof read. A sign of true professionalism!

Not even worth a star.

]]> By: Dean http://www.mywebhost.com.au/reviews/ausweb/comment-page-1/#comment-399 Dean Mon, 29 Mar 2010 05:51:32 +0000 http://www.mywebhost.com.au/?p=3#comment-399 Support ? Has their support gone offshore ? Ausweb lost me a lot of money. They started out OK but in the end they lost the plot. If youre serious about webhosting and you rely on it for an income (as I do) Forget these guys<ul class="ratings"><li><label class="rating_label">Overall Rating</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /></span></li><li><label class="rating_label">Value</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /></span></li><li><label class="rating_label">Support</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /></span></li><li><label class="rating_label">Features</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /></span></li></ul> Support ? Has their support gone offshore ? Ausweb lost me a lot of money. They started out OK but in the end they lost the plot. If youre serious about webhosting and you rely on it for an income (as I do) Forget these guys
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]]> By: Geoff http://www.mywebhost.com.au/reviews/ausweb/comment-page-1/#comment-398 Geoff Mon, 29 Mar 2010 04:34:15 +0000 http://www.mywebhost.com.au/?p=3#comment-398 Very bad experience with their support crew. Lost me lots of money. Would definitely not recommend them. Also was annoyed with their lack of transparency on the phone and concerning issues which they had caused. Be warned !<ul class="ratings"><li><label class="rating_label">Overall Rating</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="2" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="2" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="2" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="2" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="2" /></span></li><li><label class="rating_label">Value</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="2" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="2" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="2" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="2" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="2" /></span></li><li><label class="rating_label">Support</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="1" /></span></li><li><label class="rating_label">Features</label> <span class="rating_value"><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="2" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star.gif" alt="2" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="2" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="2" /><img src="http://www.mywebhost.com.au/wp-content/plugins/review-site/images/star-empty.gif" alt="2" /></span></li></ul> Very bad experience with their support crew. Lost me lots of money. Would definitely not recommend them. Also was annoyed with their lack of transparency on the phone and concerning issues which they had caused. Be warned !
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]]> By: Paul Sumner http://www.mywebhost.com.au/reviews/ausweb/comment-page-1/#comment-376 Paul Sumner Wed, 03 Feb 2010 05:00:46 +0000 http://www.mywebhost.com.au/?p=3#comment-376 HMMMM! A lot of the reviews for AUSWEB look suspiciously similar with an onus on VPS services! HMMMM!
A lot of the reviews for AUSWEB look suspiciously similar with an onus on VPS services!

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