Melbourne IT Customer Review
Melbourne IT is one of Australia’s largest online companies, providing a wide range of Internet-based services that include shared Web Hosting for all business types. Each of their packages are served on a UNIX platform and offer rich developer tools such as PHP and MySQL. With no setup fees and the powerful Urchin Web site statistical included, Melbourne IT is definitely worthwhile considering as the company to look after your Web hosting needs.
Platform(s): Linux
Data Centre: Melbourne
Control Panel: cPanel
Support Options: Helpdesk, Telephone, Knowledge Base, Video Tutorials
I have been using Melbourne IT Web Hosting services for a few years and have found it a very reliable company to deal with. My website usually experiences traffic levels of between 3000 and 6000 visitors per month which at those levels is ideally suited for shared hosting that is reliable.
I would have no hesitation recommending Melbourne IT to anybody that wants the peace of mind of dealing with a larger company (even though it may be a touch more expensive)
Most expensive hosting providers in Australia. Hard to justify the price. Help and support only last till money is paid, No support even to get the domin key back after contract is finished.
Melbourne IT have just informed me that they’ve deleted all of the data from my site. All of the content, user details, everything.
The reason they’ve deleted it is because their billing system can’t cope with my perfectly ordinary visa card. They send me an email saying the transfer didn’t go through, I ring them up, turns out there’s nothing wrong with it. Repeat.
This goes on for months then they stop sending me the emails, I stop rining because it seems they’ve finally sorted it out, they delete my web site.
I then ring them to find out what is going on, they say that the most recent backup they have is from months ago, before most of my users signed on. The tell me they’ll get it back up immediately, and 24 hours later it’s still not there. I’ve just called them and they have no intention of doing it for at least the next 2 days.
If they were just useless I’d understand. It’s being proactively stupid that I find difficult to deal with.
*Control Panel: cPanel*
That’s not true. I requested this, they said they don’t have it. They only have their own ControlPanel. Been using their service for few years. Domain so expensive compare to others.
If you want to sleep at night don’t use Melbourne IT. Trust me, I’ve been in business longer than them. Bloody incompetent.