Comments on: Melbourne IT

By: Alessandro Doanto

Alessandro Doanto — Fri, 19 Mar 2010 05:38:55 +0000

If you want to sleep at night don’t use Melbourne IT. Trust me, I’ve been in business longer than them. Bloody incompetent.

By: grzx

grzx — Mon, 07 Sep 2009 00:28:39 +0000

*Control Panel: cPanel*
That’s not true. I requested this, they said they don’t have it. They only have their own ControlPanel. Been using their service for few years. Domain so expensive compare to others.

By: Anton

Anton — Sat, 05 Sep 2009 07:26:30 +0000

Melbourne IT have just informed me that they’ve deleted all of the data from my site. All of the content, user details, everything.

The reason they’ve deleted it is because their billing system can’t cope with my perfectly ordinary visa card. They send me an email saying the transfer didn’t go through, I ring them up, turns out there’s nothing wrong with it. Repeat.

This goes on for months then they stop sending me the emails, I stop rining because it seems they’ve finally sorted it out, they delete my web site.

I then ring them to find out what is going on, they say that the most recent backup they have is from months ago, before most of my users signed on. The tell me they’ll get it back up immediately, and 24 hours later it’s still not there. I’ve just called them and they have no intention of doing it for at least the next 2 days.

If they were just useless I’d understand. It’s being proactively stupid that I find difficult to deal with.

By: Ama

Ama — Mon, 30 Mar 2009 10:44:40 +0000

Most expensive hosting providers in Australia. Hard to justify the price. Help and support only last till money is paid, No support even to get the domin key back after contract is finished.

By: Cunha

Cunha — Sun, 28 Dec 2008 10:06:58 +0000

I have been using Melbourne IT Web Hosting services for a few years and have found it a very reliable company to deal with. My website usually experiences traffic levels of between 3000 and 6000 visitors per month which at those levels is ideally suited for shared hosting that is reliable.

I would have no hesitation recommending Melbourne IT to anybody that wants the peace of mind of dealing with a larger company (even though it may be a touch more expensive)